Reliable Experts on Heat Pumps in Dallas-Fort Worth
Is your heat pump running all day and still leaving rooms warm? Is it short-cycling, blowing lukewarm air, or driving your electric bill higher than it should be? Are you wondering whether it makes more sense to repair the unit you have or replace it before the next Texas summer arrives?
Those are exactly the questions Bacon Plumbing Heating Air Electric answers every day. Call us at (972) 645-2738 and a real person can help you sort out what your system needs. We are a family-owned company founded in 2011 by Brad Bacon in Rockwall, and we have grown to serve the greater Dallas-Fort Worth metroplex and Houston, with offices in Rockwall, Fort Worth, Plano, and Spring.
Why Heat Pumps in North Texas Are A Smart Investment
A heat pump is a smart choice for our part of Texas because it handles both jobs. It cools your home through those long stretches when Dallas and Fort Worth sit above 100 degrees, and it warms your home when a hard freeze rolls through, the kind the region saw in February 2021. One system, both seasons. But a heat pump only earns its keep when it is sized correctly and installed right, and that is where a lot of homes fall short.
Here is the problem. A unit that is too big will short-cycle and never pull humidity out of the air. A unit that is too small will run nonstop and wear out early. And the expansive clay soil across North Texas means foundation shifts can stress ductwork and connections over time, so the details matter. When you call us for Heat Pumps in North Texas and Houston, TX, we measure the load, inspect the ducts, and recommend a system that fits your actual home, not a guess.
Our Heating and Cooling Services
A heat pump touches both sides of your comfort system, so here is the full range we handle on the cooling side:
- AC Repair
- AC Maintenance
- AC Replacement & Installation
- Ductless Mini-Splits
- HVAC Maintenance
- Emergency HVAC
And on the heating side, where a heat pump does double duty:
We install trusted brands including Amana, Lennox, Trane, and Rheem, and our NATE-certified technicians know these systems inside and out. Most HVAC systems we install carry a 10-year parts and labor warranty, which means you are covered long after the trucks leave your driveway.
Air Quality Matters Too
A heat pump moves a large volume of air through your ducts, so the condition of those ducts affects how well the whole system performs. Leaky or dirty ductwork wastes the energy your heat pump works hard to produce. That is why we also handle:
Cleaning up your ductwork often makes an older system feel new again, and it helps every room hold a steady temperature whether you live near White Rock Lake, out toward Frisco and McKinney in Collin County, or down in the Katy and Sugar Land suburbs of Houston.
How We Do Things Differently in North Texas and Houston
We built this company around showing up and doing right by people. Our technicians are GPS-tracked, so you get accurate arrival windows instead of an all-day wait. We offer same-day appointments, including weekends, and we serve customers in both English and Spanish.
Even better, there is no service call fee during normal business hours, Monday through Saturday from 8am to 5pm. After-hours emergency calls include a dispatch fee, and we are honest about that up front. Our work is backed by a 100% satisfaction guarantee, and every job is performed by a licensed and insured team, License #34173 and #TACLA00145618E among others.
Heat Pump Services Across Dallas, TX
The reality is that a heat pump is a long-term investment, and installation quality decides whether it lasts. From the LBJ Freeway corridor and the Dallas North Tollway suburbs to the Energy Corridor and The Woodlands north of Houston, our four offices let us reach you quickly across two large metros.
If you want to lower your energy costs without sacrificing comfort, ask about our Friends & Family Plan, starting at $15.95 a month. It includes seasonal HVAC tune-ups, discounted service, and a waived service fee.
Frequently Asked Questions
Straight answers to the questions we hear daily.
Do heat pumps work during a Texas hard freeze?
Yes. A heat pump pulls heat from outside air even in the 20s and 30s, and backup heat strips take over when it gets colder than that. If you see steam or hear the unit pause, that is normal defrost mode, not a breakdown.
Should I repair my heat pump or replace it?
It depends on age and what failed. Under 10 years old with a bad capacitor or sensor, repair usually wins. Twelve to fifteen years old, or facing a compressor or coil, and replacement is often the better value. We give you both numbers so you can decide.
Why does my heat pump run constantly without cooling?
Usually a dirty outdoor coil, low refrigerant, a failing capacitor, or leaky ducts. An oversized unit will do it too. We find the actual cause, and there is no service call fee Monday through Saturday, 8am to 5pm.
How often does a heat pump need maintenance?
Twice a year. A heat pump runs in both summer and winter, so it takes about double the wear of an AC-only system. Spring and fall tune-ups keep it in spec and protect your 10-year parts and labor warranty.
Your Next Step Is a Phone Call
If your heat pump is struggling, or you are ready to weigh a new system for your home, the fastest way forward is to talk to us. Call Bacon Plumbing Heating Air Electric at (972) 645-2738, and let our team help you get comfortable again, in North Texas or Houston, on your schedule.
